About Our Team
At FAMILY FIRST CARE TEAM, we are dedicated to providing comprehensive and compassionate postpartum support to families across Canada. Our mission is to ensure that every mother feels supported, nurtured, and empowered during the critical postpartum period, allowing families to thrive.
Our Services
Our experienced nannies provide dedicated care for your newborn, giving you peace of mind and the opportunity to rest and recover. We take care of household chores, ensuring your home remains a sanctuary of comfort and cleanliness. Our certified lactation consultants offer personalized guidance to help you navigate breastfeeding with confidence. Our skilled doulas provide emotional, physical, and informational support throughout the postpartum period, tailored to your individual needs. Nutritious and delicious meals are prepared to support your recovery and overall well-being, allowing you to focus on bonding with your baby.
At FAMILY FIRST CARE TEAM, we are more than just a service provider; we are your partners in the journey of parenthood. Our goal is to create a nurturing environment where families can thrive, and mothers can feel empowered and confident as they embrace the joys and challenges of new motherhood.
Join us at FAMILY FIRST CARE TEAM, where your family’s well-being is our top priority.
Meet Our Team
Our philosophy is straightforward: bring together a diverse, passionate team and cultivate an environment that enables everyone to perform at their best.
Ciera
Doula & Lactation Specialist
Ciera is a dedicated Doula with a deep commitment to supporting new families through the transformative journey of childbirth. With years of experience and a nurturing approach, Ciera has become a trusted guide for parents seeking personalized care. Her holistic methods and compassionate support ensure that every mother feels empowered and understood during this pivotal time. Ciera’s passion for maternal wellness drives her to continually advocate for better postpartum care, making her an invaluable asset to the Family First Care Team.
Shelby
Doula
As a certified postpartum doula, I am dedicated to being the emotional and physical support I once
needed for myself. I provide my clients with a compassionate, steady presence, helping them navigate
the ups and downs of the postpartum period. I’m here to answer their questions, validate their emotions,
and offer hands-on assistance, so they can feel empowered, confident, and cared for during a
transformative time.
.jpeg)
Sue
Newborn Care Specialist
Sue is a seasoned Newborn Care Specialist who has spent years championing the needs of newborns and their families. Recognizing the importance of a tailored approach to early childhood care, Sue has dedicated her career to providing exceptional support to new parents. Her expertise and unwavering commitment to personalized care have made her a trusted partner for families navigating the challenges of early parenthood. Sue’s innovative spirit and dedication to continuous improvement ensure that every family she works with receives the highest standard of care.
Toriano (Terry)
Senior Doula
Terry is an experienced senior doula with a passion for supporting families through the early stages of parenthood. With years of hands-on experience, Terry now oversees the care of clients, ensuring that families receive personalized, compassionate support. In addition to providing direct care, Terry trains and mentors new doulas, sharing knowledge and best practices to help them thrive in their roles. Specializing in creating customized feeding and sleep schedules for babies, Terry helps parents navigate these crucial early moments with confidence, offering practical solutions and gentle guidance for a smoother, more restful transition into parenthood.
Jia
Newborn Care & Sleep Training Specialist
Jia is an experienced Newborn Care Specialist with a passion for supporting families during the crucial early stages of their child's life. Through her extensive work with infants and their parents, Jia identified a need for a more personalized approach to newborn care. Her commitment to providing customized support and her innovative mindset have made her an invaluable asset to the Family First Care Team. Jia’s dedication to excellence ensures that every family she works with thrives during the early days of parenthood.
Megan
Doula & Massage Therapist
Megan is a dedicated Doula who has made it her mission to enhance the childbirth experience for families. With her strong background in women's health and wellness, Megan quickly recognized the importance of personalized support during labor and delivery. Her commitment to providing individualized care and her innovative approach have made her a trusted ally for expectant families. Megan’s passion for continuous improvement ensures that every family she supports receives the compassionate and tailored care they need.
Rashida
Nanny
Rashida is a nurturing Nanny who has dedicated her career to supporting the unique needs of families. Recognizing the importance of individualized care for children, Rashida has become a steadfast advocate for personalized childcare solutions. Her commitment to providing tailored support and her innovative approach have made her a trusted caregiver for families. Rashida’s passion for excellence and continuous improvement ensures that every child she cares for thrives in a safe and loving environment.
Ms. Norbi
Doula & Educator
Valeka Norbi is an Ontario Certified Teacher and certified full spectrum doula with over a decade of experience supporting families, children, and individuals through transformative life moments. She has worked in both traditional and specialized learning environments, teaching kindergarten through grade 8, with a focus on inclusive, culturally sensitive approaches. As a full spectrum doula, Valeka offers emotional and physical support during pregnancy, birth, postpartum, and bereavement, prioritizing empowerment and informed decision-making.
Heather
Doula
Heather is a devoted Doula with a deep commitment to transforming the childbirth experience for families. With her extensive experience in women's health, Heather recognized the critical need for personalized support during labor and delivery. Her dedication to providing individualized care and her innovative mindset have made her an essential resource for expectant families. Heather’s passion for continuous improvement ensures that every family she works with receives the compassionate and customized care they need.
Yvonne
Cleaning
Yvonne is a meticulous Cleaning Specialist who understands the importance of a clean and organized home environment for families. With her extensive experience in home care, Yvonne identified a gap in personalized cleaning services that cater to the unique needs of each family. Her commitment to providing customized cleaning solutions and her innovative approach have made her a trusted partner for families seeking a pristine home. Yvonne’s passion for excellence and continuous improvement ensures that every family she works with enjoys a clean and welcoming living space.
.jpeg)
Jodi-Ann
Doula
Jodi-Ann is passionate about providing postpartum care to families, helping them feel calmer and better equipped to handle life with a baby. Her goal is to empower families to navigate parenting with self-kindness, a willingness to learn and grow from mistakes, and to help them understand that becoming a “perfect” parent is unattainable.
Andrea
Overnight Newborn Care Specialist
As passionate and dedicated doula, Andrea is committed to supporting families through their pregnancy and childbirth journeys. With a focus on and physical well-being, Andrea provides personalized care and guidance tailored to each family's unique needs. Andrea's goal is to empower parents with knowledge and confidence, ensuring a positive and memorable experience.